Policies

Shipping is included in pricing.

Orders will be shipped via United Parcel Service so complete street address is required.  Shipping out of United States or to PO Boxes may require additional shipping charges. 

Customers will be contacted if additional shipping charges will be required.

Purchased PDF files will be sent to the Email provided with your order for download following payment processing.

Book product returns will be granted within 30 days of purchase date.  Product must be returned in new condition for full credit.

Seminars and Certification purchases are non-refundable, but can be applied to next available event date.

PDF downloads are nonrefundable. 

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